Welcome to HODS. By accessing or using our website hodsapp.com and booking services through it, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
Services Offered
We provide professional services in the following areas:
- Massage & Spa: At-home massage and wellness services.
- Hair & Beauty: Hair styling, grooming, braids, blowouts, and makeup services.
- Home Cleaning: Residential cleaning services, including routine and deep cleaning.
- Home Repairs: Plumbing, electrical, and general home maintenance services.
- Pet Care: Pet grooming, walking, and related services.
All services are delivered by trained, licensed, or vetted professionals, as applicable.
Booking and Payment
- Bookings: Services can be booked online via our Website. All bookings are subject to availability.
- Payments: Payments must be made online through our secure payment system. We accept Credit/debit card payments.
- Pricing: All service fees are listed on our Website. Prices are subject to change without notice but will not affect confirmed bookings.
Cancellation and Rescheduling
- Customer Cancellations: You may cancel or reschedule your booking up to 72 hours in advance. Late cancellations or no-shows may incur a fee.
- Company Cancellations: In rare cases where we must cancel or reschedule, we will notify you promptly and provide options for rescheduling or a full refund.
Customer Responsibilities
- Provide accurate and complete information when booking.
- Ensure a safe and accessible environment for service delivery.
- Inform service providers of any special requirements or health conditions that may affect the service.
- Supervise pets during pet care services if required.
Service Provider Responsibilities
- Provide services in a professional, safe, and courteous manner.
- Comply with all applicable laws, licensing, and safety standards.
- Treat all customer property and pets with care and respect.
Liability Disclaimer
- While we take all precautions to provide safe and high-quality services, [Your Website Name] is not liable for:
- Injuries or accidents that occur during service delivery.
- Damages to property or pets caused by unforeseen circumstances.
- Services rendered by independent professionals outside our direct control.
- Customers assume responsibility for any pre-existing conditions, property risks, or pet behavior.
Refunds
Refunds, if applicable, are issued at the discretion of HODS based on the circumstances of the booking, including cancellations, service dissatisfaction, or provider issues.
Intellectual Property
All content on this Website, including text, images, logos, and branding, is the property of [Your Website Name] and may not be used without written permission.
Privacy
We respect your privacy. Please refer to our Privacy Policy for information on how we collect, use, and protect your data.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your State/Country]. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of [Your State/Country].
Changes to Terms
We may update these Terms and Conditions from time to time. Updated terms will be posted on this page with the “Last Updated” date. Your continued use of the Website constitutes acceptance of the updated Terms.
Contact Us
For questions regarding these Terms and Conditions or our services, contact us at:
- Email: info@hodsapp.com
- Phone: 914-374-9208
- Address: 2929 Arch Street, Suite 1700, Philadelphia, PA 19104
